How RingBack Works
Your front desk — but smarter, faster, and always online.
Missed-Call Text-Back
What it does:
When a call comes in and you miss it — RingBack automatically sends a text message
within seconds, starting the conversation for you.
Imagine you're a solo plumber out on a job. You miss a call from a homeowner with a leaking
pipe. Instead of waiting for you to call back (or worse, calling your competitor), they instantly get
a message from RingBack.
They reply: “Need emergency help — pipe burst under sink.”
Now, they’re a hot lead in your pipeline — not a lost opportunity.
✅ Keeps leads warm
✅ Saves you from losing business when you're busy
✅ Sets the tone for quick, professional service
Automated Follow-Ups (SMS & Email)
What it does:
RingBack sends timed follow-up messages to anyone who doesn’t reply right away — after 1
hour, 1 day, or 3 days (you choose).
Messages feel natural and personal — not spammy.
A client visits your site, asks about pricing, then disappears. RingBack follows up after 24 hours:
“Hey! Just circling back — we’d love to get you booked in. Want me to send available times?”
They respond. You book them. No leads left hanging.
✅ Recovers “almost clients”
✅ Saves you from awkward cold callbacks
✅ Boosts bookings with zero effort
Smart Chatbot (Website, Facebook, Instagram, SMS)
What it does:
RingBack’s chatbot instantly replies to questions coming from your website, Facebook page,
Instagram DMs, or SMS.
It gives answers, gathers info, and can even book appointments.
A visitor lands on your website and types:
“Do you have quartz countertops in stock?”
The chatbot replies instantly:
“Yes, we carry several quartz styles. Want to see available colors or schedule a
showroom visit?”
They pick a time. You wake up to a booked appointment.
✅ Works 24/7 — even when you’re closed
✅ Handles FAQ, lead capture, and scheduling
✅ Feels human, not robotic
Built-In Booking System
What it does:
Connect your calendar and let customers book themselves using a link in your chatbot,
website, or text message.
A prospect messages you at 9 PM.
The bot replies:
“We’d love to take care of your car! You can book a detailing session here: [link].”
They choose a time that works for them. No phone calls. No follow-up.
Your calendar updates. You're good to go.
✅ Reduces no-shows
✅ Stops the back-and-forth scheduling
✅ Converts chats into bookings
Review Request Funnel
What it does:
After a service or sale, RingBack automatically sends a message asking for feedback.
Happy customers get sent to Google to leave a review. Unhappy ones get redirected to you —
privately.
You finish an AC installation. The customer gets this message:
“Thanks again! If you had a great experience, would you mind leaving us a quick
Google review?”
If they rate you 4 or 5 stars — they go straight to your review page.
If it’s 1–3 stars — it gets flagged and sent to your inbox.
✅ Boosts 5-star reviews
✅ Helps you catch complaints before they go public
✅ Improves online reputation, fast
Auto-Reply to Google Reviews
What it does:
RingBack can monitor your Google reviews and post professional, branded replies —
automatically.
A client leaves a review at 2 AM.
By 2:01 AM, they receive a reply:
“Thank you so much for the kind words! It was a pleasure helping you find your
dream home.”
You look responsive and attentive — without being glued to your phone.
✅ Strengthens your brand
✅ Saves time managing reviews
✅ Keeps your Google profile active
Lead Inbox + CRM Dashboard
What it does:
All your leads — from calls, texts, forms, and chat — show up in one place.
You can track where they came from, how they responded, and what actions were taken.
You see a lead came from Facebook, asked about tree trimming, and was messaged back
automatically.
They booked a consult.
Now you can tag them, add notes, and track their progress in your pipeline.
✅ Full visibility on every lead
✅ Simple drag-and-drop pipeline
✅ Stay organized without spreadsheets
Set It Once. Let It Run.
What it does:
RingBack is designed to run on autopilot.
You or your assistant set up the messages and workflows once — and the system handles it all
going forward.
You set up your flows in one afternoon.
Now every call, message, and lead gets handled — whether you’re in a meeting, driving, or
sleeping.
✅ No need to hire more staff
✅ Always-on assistant for less than $10 a day
✅ Peace of mind that nothing is slipping through the cracks
Want this on your site? Let us handle the build. You focus on your clients. We'll do the rest.
